Privacy Policy

Welcome to the website of Ocean Beach Resort & Spa (www.oceanbeachkenya.com). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website.

1. Information We Collect

We may collect personal and non-personal information when you visit our website, make bookings, or engage with our services, including:

• Personal Information: Name, email address, phone number, physical address, payment details, and booking information.
• Non-Personal Information: Browser type, IP address, device information, and pages visited on our website.

2. How We Use Your Information

The information collected is used for:

• Processing reservations and payments.
• Responding to inquiries and providing customer support.
• Improving our website and services.
• Sending promotional materials, offers, and updates (you may opt out at any time).
• Complying with legal obligations and ensuring the security of our website.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share it with:

• Third-party service providers: To facilitate bookings, payment processing, and email communications.
• Legal and regulatory authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic, remember preferences, and provide relevant content. You can manage or disable cookies through your browser settings.

5. Security

We implement robust security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to your personal information.
• Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-out of receiving promotional communications.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:

• Email: info@oceanbeachkenya.com
• Phone: +254 705 204 590
• Address: Ocean Beach Resort & Spa, Golf Course Road, Malindi, Kenya, 80200

Thank you for trusting Ocean Beach Resort & Spa. Your privacy and satisfaction are our priorities.